Consumers and commercial clients may request complete disclosure, transmission, or permanent erasure of their inquiry records
This intake gateway processes verified Data Subject Access Requests (DSAR) under the California Consumer Privacy Act as amended by the CPRA, Virginia VCDPA, Colorado CPA, Oregon consumer protection standards, and European General Data Protection Regulation (GDPR). All submissions post directly to fikeb43.php and trigger a verified identity challenge before personal logs are exported or purged.
Zenith Skin records and archives only what is required to manage commercial quotes and formula safety audits:
- Inquiry Dossiers & Correspondence: Stored for exactly 24 months from submission, after which records are purged via automated database routines.
- Consultation Chat Logs: Archived in support databases for 12 months before deletion.
- Web Server Access Logs: Retained for 60 days to audit infrastructure security and defend against brute-force attacks.
- Consent Records: Retained locally and administratively for 12 months before requiring re-certification.
- Statutory Turnaround: All DSAR submissions receive written acknowledgment and substantive resolution within 5 business days.
If you believe your consumer privacy rights have not been respected, you maintain the legal right to lodge a complaint with your state Attorney General or the California Privacy Protection Agency (CPPA) in California.